Delay in Customer Service replies / Verzögerte Antworten des Kundendienstes
Investigating - We are currently experiencing high volumes in incoming queries and might not be able to reply to your immediately. We are working on increasing our capacities and will get back to you as soon as possible. We apologise for the inconvenience.

Aktuell erhalten wir eine hohe Anzahl an Anfragen, weshalb wir sich unsere Antworten etwas verzögern können. Wir arbeiten an der Erhöhung unserer Kapazitäten und antworten auf Anfragen so schnell wie möglich. Wir entschuldigen uns für die Unannehmlichkeiten.
Dec 18, 15:35 CET

About This Site

On this page, we communicate planned maintenances or live system statuses.

Uptime over the past 90 days. View historical uptime.
User Accounts ? Operational
90 days ago
100.0 % uptime
Today
Cards ? Operational
90 days ago
100.0 % uptime
Today
Trading ? Operational
90 days ago
100.0 % uptime
Today
Wallets ? Operational
90 days ago
100.0 % uptime
Today
Banking ? Operational
90 days ago
100.0 % uptime
Today
Onboarding Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021
Core banking maintenance / Wartungsarbeiten am Kernbankensystem
Completed - The scheduled maintenance has been completed.

Die Wartungsarbeiten sind abgeschlossen.
Jun 12, 15:43 CEST
Update - Maintenance of the Solarisbank core banking system is still ongoing. Hopefully we will be able to bring trading back within the next 60 minutes.

Die Wartungsarbeiten der Solarisbank dauern noch an. Wir hoffen das Trading innerhalb der nächsten Stunde wieder aktivieren zu können.
Jun 12, 14:48 CEST
Update - Maintenance is still on track but slightly beyond the schedule. Estimations are around 1-1.5 hours delay.

Die Wartungsarbeiten dauern noch an, es gibt allerdings eine leichte Verzögerung. Wir gehen aktuell von einer Verzögerung zwischen 1 - 1,5 Stunden aus.
Jun 12, 12:12 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:00 CEST
Scheduled - Our banking partner, Solarisbank, is undergoing maintenance on their core banking system on Friday the 11th June from 1:00pm CEST onwards. The completion is expected for Saturday the 12th June at 1:00pm CEST. Trading will be down during this time. Other functionalities will not be affected.

We will provide updates on this page as the maintenance work progresses.


Unser Partner Solarisbank führt ab Freitag, den 11. Juni 13:00 Uhr MEZ für 24 Stunden Wartungsarbeiten am Kernbankensystem durch. Der Handel steht in dieser Zeit nicht zur Verfügung. Alle weiteren Funktionalitäten sind nicht betroffen.

Wir werden auf dieser Seite Updates über den Verlauf der Wartungsarbeiten geben.
Jun 8, 16:43 CEST
Jun 11, 2021
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Bitcoin Interest Account: Maintenance/ Bitcoin Ertragskonto: Wartungsarbeiten
Completed - The scheduled maintenance has been completed.
Jun 8, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 04:06 CEST
Scheduled - Next Tuesday, June 8th, at 2:00 UTC, Celsius will be performing system maintenance for the Bitcoin Interest Account which may last up to 7 hours. Deposits and withdraws will not be possible during maintenance.

Kommenden Dienstag führt Celsius Wartungsarbeiten an dem Bitcoin Ertragskonto durch. Die Wartungsarbeiten werden bis zu 7 Stunden andauern, Ein- und Auszahlungen sind in diesem Zeitraum nicht möglich.
Jun 4, 18:05 CEST
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

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