Monitoring - Wait times with our verification partner, IDNow, are currently longer than usual. Due to COVID-19 related measures and a spike in call volume IDnow’s availability is stretched.

Our apologies for the inconvenience as we work with our partner to keep everyone safe and healthy in these unprecedented times.

Die Wartezeiten bei unserem Verifizierungspartner, IDNow, sind derzeit deutlich länger als üblich. Aufgrund von Maßnahmen im Zusammenhang mit COVID-19 und einem deutlichen Anstieg des Callvolumens ist aktuell die Erreichbarkeit beeinträchtigt.

Wir entschuldigen uns für die Unannehmlichkeiten. Wir bemühen uns in Zusammenarbeit mit unserem Partner für die Sicherheit und Gesundheit aller Mitarbeiter zu sorgen und eine gute Erreichbarkeit wieder herzustellen.
Oct 20, 14:37 CEST

About This Site

On this page, we communicate planned maintenances or live system statuses.

User Accounts ? Operational
90 days ago
99.98 % uptime
Today
Cards ? Operational
90 days ago
100.0 % uptime
Today
Trading ? Operational
90 days ago
100.0 % uptime
Today
Wallets ? Operational
90 days ago
100.0 % uptime
Today
Banking ? Operational
90 days ago
100.0 % uptime
Today
Onboarding Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

Unresolved incident: Video verification / Videolegitimierung.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.